Subscriber FAQ's
On this page you should be able to find answers to most of your questions about your Bookish & Spice Subscription.
If you question is not answered here please email us at
admin@bookishandspice.com.au
and we will do everything we can to help. Please remember we need as much information as possible to be able to help with queries.
Book Box Shipping Updates
All special edition book shipping updates can be found here.
Subscriber FAQ's
If you have active unfulfilled orders (you have already paid but it has not been shipped yet) please email admin@bookishandspice.com.au to change your address for these.
When you change your shipping address on the website portal, it only updates your address for any future orders. It will not change the address for purchases already made so we have to change these manually.
How to access your book box subscription
If you have active unfulfilled orders (you have already paid but it has not been shipped yet) please email admin@bookishandspice.com.au to change your address for these.
When you change your shipping address on the website portal, it only updates your address for any future orders. It will not change the address for purchases already made so we have to change these manually.
How to access your book box subscription
If your book has arrived damaged please read through the Returns & Replacements Policy to see if you are eligible for a replacement.
We have been experiencing delays with tracking numbers updating so please allow two weeks for it to update before getting in contact with us.
If your package is deemed lost in transit, we will arrange a replacement to be sent to you.
If you have put the wrong address on your order, you will be required to pay the postage costs for reshipment.
If your package is being returned to sender, please put an enquiry in with your post provider. If correct guidelines have been followed by the postal service and we are unable to make a claim, you may be required to pay the postage for reshipment of your items.
If you need any further assistance please email us at admin@bookishandspice.com.au
General Subscriber Information
Both of our subscription boxes are bi-monthly, which means you will receive one box every two months.
Fantasy Romance Months
- January
- March
- May
- July
- September
- November
Dark Romance Months
- February
- April
- June
- August
- October
- December
Dark Romance Subscription - 15th of the month before.
For example, you will be charged on 15 January for the February box.
Fantasy Romance Subscription - 15th of the month before.
For example, you will be charged on 15 February for the March box.
You can skip up to 3 boxes within 12 months (3 out of 6 per year) without losing your subscription spot.
As an active subscriber you receive early access to our preorder exclusive editions as well as extra stock of our past editions.
Our editions will occasionally include varying levels of NSFW artwork on the internal pages or back endpages. We will let you know in the author announcement if there will be NSFW artwork included.