How To Skip A Subscription Box

How to access your book box subscription

1. Once you have logged into your account and navigated to 'Your subscriptions', click 'Edit Subscription' for the one you want to skip. 

This should take you to a page that looks something like this:

If you have more than one subscription, please make sure you are editing the correct one.

2. Find the payment you want to skip under 'Billing Schedule', and on the right hand side you will see the option to 'skip payment':

3. Click 'Skip payment' and '(scheduled)' will update to say 'Skipped'.

If you change your mind, you can unskip the payment before the scheduled time by clicking 'Unskip payment':

You will typically be able to do this anytime before 2pm AEST on the 1st of the relevant month.

 

You are able to skip 3 out of the 6 months in the 12 month cycle from when you sign up. If you skip more than 3 total or consecutively at any point, your subscription will be cancelled. For more details, check our skip policy HERE

 

If you decide to cancel your subscription instead, you can click 'Cancel Subscription' at the top of the page: