
Frequently Asked Questions
What would you like to know?
Welcome! You can find all of our most frequently asked questions here. They are separated into categories, make sure you have look through the whole page before getting into contact with us.
If you question still is not answered please get into contact with us through the Contact Us Page
WHAT PRODUCTS DOES THE FREE SHIPPING APPLY TO?
Free shipping on apparel includes the following products:
- T-shirts
- Sweatshirts
- Hoodies
- Caps
- Beanies
- Stainless Steel Tumblers
- Phone Cases
HOW LONG WILL IT TAKE FOR MY ORDER TO GO OUT?
PROCESSING TIME ON ALL PRODUCTS IS CURRENTLY 1 to 14 days
All apparel are made to order using direct-to-garment printing methods so that designs come out vibrant and clear and wash well!
We use a variety of print providers to ensure we get the best products, quality, and pricing to be sure you have the best experience. Because of this, when you order more than one item at a time, it is likely that your order will be sent in multiple packages. Tracking details will automatically be sent to you for each package sent, therefore you may receive
multiple tracking emails.
multiple tracking emails.
HOW LONG DOES SHIPPING TAKE?
BOOKMARKS & STICKERS
Bookmarks and stickers are sent via regular letter from my home studio in Brisbane, QLD, Australia. There is no tracking
available for these products
available for these products
Shipping Time Regular Letter
Australia - 3-4 business days
New Zealand - 15 business days
USA & Canada - 15+ business days
Rest Of World - 15+ Business days
DRINK WARE & TOTE BAGS - Australia and New Zealand OnlyAre all made to order by me at my home studio and are sent via Australia Post Regular Parcel.
Australia - 5-8 business days
New Zealand - 8-12 business days
ALL OTHER PRODUCTS
We use a variety of print providers to ensure we get the best products, quality, and pricing to be sure you have the best experience. Because of this, when you order more than one item at a time, it is likely that your order will be sent in multiple packages. Tracking details will automatically be sent to you for each package sent, therefore you may receive multiple tracking emails.
Production Time - Please allow 1 to 7 days for production
Shipping Times All Other Products
T-shirt, Hoodies & Sweatshirts
Australia - 5-8 business days
New Zealand - 8-12 business days
USA & Canada - 3-5 business days
Everywhere Else - 1 to 5 weeks (products usually arrive within 2 weeks excluding processing time)
CAPS & HATS
Australia - 5-8 business days
New Zealand - 8-12 business days
USA & Canada - 3-5 business days
Everywhere Else - 1 to 5 weeks (products usually arrive within 2 weeks excluding processing time)
Mugs & Tote Bags - Excludes Australia & New Zealand
USA & Canada - 3-5 business days
Everywhere Else - 1 to 5 weeks (products usually arrive within 2 weeks excluding processing time)
CUSTOMS & DUTIES - INTERNATIONAL SHIPPING
In order to offer international shipping to a larger range of countries for this edition we have lowered the cost per book and are only offering DAP shipping. This means that the buyer assumes responsibility for all customs/duties/import taxes associated with the shipment when it arrives in their country.