Delivery Policy - Beyond the Binding Bookish Merch
PRODUCTION TIMES
PROCESSING TIME ON ALL PRODUCTS IS 1 to 14 days
All apparel are made to order using direct-to-garment printing methods so that designs come out vibrant, clear and wash well!
We use a variety of print providers to ensure we get the best products, quality, and pricing to be sure you have the best experience. Because of this, when you order more than one item at a time, it is likely that your order will be sent in multiple packages. Tracking details will automatically be sent to you for each package sent, therefore you may receive multiple tracking emails.
SHIPPING INFO
BOOKMARKS & STICKERS
Bookmarks and stickers are sent via regular letter from our warehouse in Brisbane, Australia. There is no tracking available for these products unless selected at checkout.
Shipping Time Regular Letter
Australia - 3-4 business days
New Zealand - 15 business days
USA & Canada - 15+ business days
Rest Of World - 15+ Business days
DRINKWARE & TOTE BAGS
Made to order at our warehouse and sent via Australia Post Regular Parcel.
Australia - 5-8 business days
New Zealand - 8-12 business days
Everywhere Else - 1 to 5 weeks (products usually arrive within 2 weeks excluding processing time)
CAPS - GENERAL BOOKISH
Shipped from our Brisbane warehouse.
ALL OTHER PRODUCTS
We use a variety of print providers to ensure we get the best products, quality, and pricing to be sure you have the best experience. Because of this, when you order more than one item at a time, it is likely that your order will be sent in multiple packages. Tracking details will automatically be sent to you for each package sent, therefore you may receive multiple tracking emails.
Production Time - Please allow 1 to 7 days for production
Shipping Times - All Other Products (PRINT ON DEMAND)
Depending on availability of product, colour, size and your location; apparel may ship from our supplier locations in Australia, USA, Canada, UK, Latvia, Spain, Japan or Brazil.
T-SHIRTS, SWEATSHIRTS & HOODIES
Australia - 5-8 business days
New Zealand - 8-12 business days
USA & Canada - 3-5 business days
Everywhere Else - 1 to 5 weeks (products usually arrive within 2 weeks excluding processing time)
CAPS & BEANIES - OFFICIALLY LICENSED
Australia - 5-8 business days
New Zealand - 8-12 business days
USA & Canada - 3-5 business days
Everywhere Else - 1 to 5 weeks (products usually arrive within 2 weeks excluding processing time)
Returns, Exchanges and Cancellations
We do not accept returns, exchanges or cancellations. Mistakes happen! After all, we're all human. We keep orders for 24 hours before they go into production just in case you need to change your order. After this we cannot cancel or change your order.
You can contact us at admin@bookishandspice.com.au if you have any problems with your order. Your satisfaction is our priority and we want you to have the best experience with us.